opulscape Terms of Service

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Welcome to opulscape. These Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from the opulscape website, mobile platform, product catalog, and customer service channels. By using our platform or placing an order, you confirm that you accept these Terms.

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1. Acceptance of Terms

When you access or use any service offered by opulscape, you confirm that you have reviewed, comprehended, and consented to these Terms together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you may not use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. You must not:
  • Carry out fraudulent activity or submit false orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Try to breach site security, data infrastructure, or user accounts;
  • Resell opulscape products for commercial gain without express written authorization.
• Account Security: You are responsible for keeping your account credentials confidential and for all activities conducted under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical errors or stock discrepancies may occasionally occur.
• Price & Order Corrections: Should an obvious pricing or typographical error appear, opulscape may correct the error and modify or cancel any affected orders before dispatch, issuing a full refund for any charged amount.
• Perishable Goods: Minor variations in weight, appearance, or ripeness may naturally occur for fresh or perishable items. Allergen information is provided for reference; customers with severe allergies should review product packaging labels carefully.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on availability and order verification. We may limit order quantities or cancel orders suspected of fraudulent activity or terms violation.
• Payment Processing: All payments are encrypted using SSL/TLS encryption and processed through PCI-DSS compliant payment gateways. Full payment is required prior to order dispatch.
• Order Modifications & Cancellations: Requests to cancel or update an order must be submitted within 1 hour of order placement by contacting [email protected]. Once an order has entered dispatch processing, it cannot be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on opulscape's platform — including text, graphical designs, logos, software, product branding, and trade names — is the exclusive property of opulscape and protected by international copyright, trademark, and intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

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7. Limitation of Liability

To the maximum extent permitted by applicable law, opulscape shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our platform, products, or services. Our maximum aggregate liability for any claim arising from a transaction shall not exceed the total amount paid by you for the specific products or services in question.

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8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase shall first be submitted to opulscape's support team for informal resolution.

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9. Changes to These Terms

opulscape may revise or update these Terms at any time. When changes are material, we will communicate them by posting the revised terms on our website. If you continue using our website or services after any updates take effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: opulscape
• Customer Support Email: [email protected]
• Customer Support Phone: 13478582898
• Physical Business Address: 86west 179street, BRONX, NY 10453, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST